Terms & Conditions

Welcome to homentools.com. These Terms and Conditions govern your use of our website and the purchase of products from our online store, operated by SC HomenTools SRL. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

1. General Information

This website is owned and operated by:

• Company Name: SC HomenTools SRL
• Registered Address: Park Lake Shopping Center, Str. Liviu Rebreanu 4, 031749 București, Sector 1, București, 010091, România
• CUI (Tax ID): RO3963964
• Trade Registry: J40/12847/2023
• Email: contact@homentools.com
• Phone: +40 783645952

2. Eligibility

To use our website and place orders, you must be at least 18 years of age or the legal age of majority in your jurisdiction. By using this website, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement.

3. Products and Pricing

All products displayed on homentools.com are subject to availability. We make every effort to display product images, descriptions, and specifications as accurately as possible. However, slight variations in color, size, or appearance may occur due to photography, screen display settings, or manufacturing differences.

All prices listed on our website are in Romanian Lei (RON) and include VAT (Value Added Tax) where applicable, unless stated otherwise. We reserve the right to change prices at any time without prior notice. However, any price changes will not affect orders that have already been confirmed.

In the event of a pricing error, we reserve the right to cancel the order and issue a full refund. We will notify you promptly if this occurs.

4. Orders and Payment

When you place an order on our website, it constitutes an offer to purchase the selected products. We reserve the right to accept or reject any order at our discretion. An order is considered confirmed only when you receive an order confirmation email from us.

We accept the following payment methods: Visa, MasterCard, PayPal, Apple Pay, and bank transfer. All payment transactions are processed securely through our trusted third-party payment processors. We do not store your complete payment card information on our servers.

You agree to provide accurate and complete billing and shipping information for every order. Providing false or fraudulent information may result in order cancellation and potential legal action.

5. Shipping and Delivery

We offer shipping throughout Romania. Estimated delivery times and shipping costs are provided at checkout and may vary depending on your location and the shipping method selected. Please refer to our Shipping Policy for detailed information on delivery timelines, costs, and conditions.

We are not responsible for delays caused by circumstances beyond our control, including but not limited to natural disasters, severe weather, carrier delays, customs processing, or public emergencies.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible products in accordance with our Return and Refund Policy. Please review that policy for complete details on return eligibility, timelines, procedures, and refund processing.

Under Romanian consumer protection law (OG 34/2014), you have the right to withdraw from a distance purchase within 14 calendar days of receiving the product, without giving any reason, provided the product is in its original condition.

7. User Accounts

When you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms and Conditions, engage in fraudulent activity, or are used for any unlawful purpose.

8. Intellectual Property

All content on homentools.com, including but not limited to text, images, graphics, logos, product descriptions, website design, and software, is the property of SC HomenTools SRL or its content suppliers and is protected by Romanian and international copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, display, or create derivative works from any content on this website without our prior written consent.

9. Prohibited Uses

You agree not to use our website for any of the following purposes:

• Any unlawful, fraudulent, or harmful activity.
• Attempting to gain unauthorized access to our systems, servers, or user accounts.
• Interfering with or disrupting the operation of the website.
• Scraping, data mining, or using automated tools to extract data from the website without authorization.
• Impersonating another person or entity.
• Uploading or transmitting viruses, malware, or any harmful code.

10. Limitation of Liability

To the fullest extent permitted by law, SC HomenTools SRL shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or the purchase of products, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claim arising from a purchase shall not exceed the amount paid by you for the specific product in question.

11. Warranty Disclaimer

All products sold on homentools.com are covered by the manufacturer's warranty as required by Romanian law. Unless otherwise stated, the legal warranty period is 24 months from the date of delivery. For warranty claims, please contact our customer support team with your order details and a description of the issue.

The website is provided on an "as is" and "as available" basis. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.

12. Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with the laws of Romania. Any disputes arising from the use of this website or the purchase of products shall be resolved through amicable negotiation. If a resolution cannot be reached, disputes shall be submitted to the competent courts of București, România.

As a consumer within the European Union, you may also have the right to submit disputes to an alternative dispute resolution (ADR) entity or the European Online Dispute Resolution (ODR) platform.

13. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes are posted constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us: